Immigration Advising

The Office of Immigrant and Citizenship Services (OICS) provides general immigration advising to help you manage your immigration status. If you have questions related to F-1 student visa or the I-20 application, please get in touch with an F-1 advisor with the ISSO. For J-1 visa questions, please email ISSOJ1@utdallas.edu 

Office Information 

Office Hours 

Monday – Friday, 9 a.m. – 5 p.m. by appointment only 

Address 

Student Services Building, SSB 3.400 
The University of Texas at Dallas 
International Students and Scholars 
800 W. Campbell Rd., SSB34 
Richardson, TX 75080-3021 

Phone 

Office Phone: 972-883-4189 

Your voice matters; we encourage you to tell us how we are doing. 

Supporting our U.S. immigrants and international students. oics@utdallas.edu

Contact OICS Today 

Send a Message in iComet 

You can send a message to an advisor and receive a response through your iComet Portal. All admitted prospective students and current students have access to the iComet Portal. 

Schedule an Immigration Advising Appointment

General immigration advising is available for current or prospective UTDallas students needing assistance with their immigration status.

OICS advisors are trained professionals who seek to avoid errors and omissions when advising about immigration requirements and benefits. However, advisors can make mistakes. 

Immigrant and non-immigrant visa holding students must assume primary responsibility for knowing the requirements and benefits of their immigration status and for acquiring current information as it changes. 

Your Status is Your Responsibility 

Information is available on the OICS website and government websites including USCIS. Students may also choose to seek legal advice. 

Legal Advising 

The OICS is able to provide general immigration information, but we are not able to provide specific legal advice. Specific legal advice is available, should students seek such advice, through dedicated channels outside OICS.

Troubleshooting

I can’t log in to iComet. If you are having trouble recovering your NetID or password, please contact the OIT Help Desk

I logged in, but I’m having trouble with the Ask an Advisor eForm. In most cases, iComet errors can be fixed by refreshing your browser and clearing your browser cache. You may also try accessing iComet from a different web browser. 

If these options do not resolve the problem, please take a screenshot of the error you are experiencing and email it to OICS@utdallas.edu with the subject line “iComet Error.”